Returns Policy :-
Our policy lasts for [3] days of the day you bought it. If more than [3] days have gone by since your purchase, unfortunately we can't offer you a return or exchange of any kind. When the refund is authorized, we will process for a replacement or shipping of product within [2-3] business days and your new assurance that shall delivered with in 7 to 10 working Days. Products must be unused and in the same condition that you received it to become eligible for a return or an exchange, if they do not pass these criteria, then they will have original packaging. Sale items (if applicable) Only regular priced products may be refund/ exchanged; unfortunately sale items cannot be refunded / Return. Also, we replace only those items (based on an exchange request) which are found defective or damaged. To initiate a return / exchange request of an eligible product/ item (if applicable): send us mail [Support@brendanbon.com] You expressly acknowledge that there is a category of products/ items are kept out for returning or refunding. These types of products would be disclosed to you at the point of purchase. Once your return is received and inspected (as applicable), we will notify you of the approval or rejection in respect to exchange / refund( as per policy) Further. Subject to such being approved after completion of the quality check by us, your request will be processed pursuant to our policies.
Cancellation & Refund policy:-
This Cancelation Policy explains how to cancel and get refund of the purchased product /service in the Platform. Securitization of an order Once placed, the [Service/Item] is processed for availability and performs checks to confirm its authenticity. • At least 48 hours notice must be given under our terms before Cancellations are considered during this waiting time period after placing your order. Orders placed with such sellers / Merchant(s) on the Platform cannot be cancelled, however cancellation request may not be entertained if such requests have been communicated to maybe excepted pending shipment or out for delivery. In this situation, it is up to you whether the product will be refused on your doorstep. • Brendanbon will not accept cancellation requests for perishable items such as flowers, eatables etc. But the user may refund/ replacement if prove that quality of goods delivered are not good. • If you have received broken or faulty goods please notify our customer service team right away • Please also contact the courier/customer delivery agent and inform them of any damages to your order The Seller/ Merchant (who listed on the Platform) would entertain such request only after having checked & confirmed it at its end. This has to be informed in [1] working days from the time of receiving products If you feel the product received is not as shown on the site or as per your expectations, you must bring it to our notice by calling within [1] day of receiving the product. It will investigate your complaint and make a suitable decision by the customer service team. -If you have complaints about a product with manufacturer's warranty, please contact the Manufacturer that Owns The Product. • Refund will be approved within [4-7] business days, by the way of original payment.